The Power of 2talk for Microsoft Teams Direct Routing
Microsoft Teams is transforming business communication and collaboration. Integrating telephony with Direct Routing supercharges Teams with enterprise-grade calling features. That’s where 2talk shines as the premier Direct Routing partner to elevate your Teams experience. Choosing 2talk for Microsoft Teams Direct Routing has never been easier.
With our seamless integration, customers get a unified experience for calling, meetings, chatting, and more within Teams. Furthermore, as your launch partner, we make it our mission to maximize your Teams investment. Here’s how we deliver.
Simplicity and Reliability are Our Cornerstones
We built our Direct Routing integration to be smooth, intuitive and ultra-reliable. Our guided setup ensures a hassle-free deployment. Ongoing management is easy with our centralized Teams admin portal.
Behind the scenes, our customer care team handles all the technical complexity, so onboarding and usage are straightforward. Our integration means no downtime, future-proof updates, and optimized voice performance.
The Most Robust Calling Features – Unique to Your Needs
Our Cloud PBX platform empowers customers to customize a full suite of call-handling features and capabilities tailored to their call flows and includes:
- Auto attendants and IVR menus for professional greetings
- Call queues to efficiently distribute calls
- Real-time call recording and transcription
- Advanced call routing rules, including time-based and geo-location etc
- On-demand call recording for quality assurance
- Real-time voicemail to email with speech-to-text transcription
- Spam protection from unwanted calls
- On-demand audio conference bridges
With these features natively in Teams, your employees can streamline communication and boost productivity.
Carrier-Grade Quality and Reliability are Guaranteed
We deliver proven five-nines reliability and superb clarity through our geo-redundant voice network. Our enterprise-grade network safeguards call quality under any conditions. This means no dropped calls or garbled connections. Teams users will sound crystal clear on every call.
Deployment Flexibility for Your Unique Needs
We enable customers to support diverse workstyles within their organization. Softphones in Teams desktop and mobile apps provide mobility. For in-office users, our Yealink phones maximize productivity.
We support a hybrid approach with both softphones and HD desktop phones. Users can switch on the fly and maintain standard phone numbers and features.
With 2talk’s integration, you get a unified platform for calling, meetings, chatting, document collaboration, and more. Here’s how 2talk takes your Teams deployment to the next level.
How 2talk for Microsoft Teams Direct Routing Integration Works
2talk’s Direct Routing integration connects your phone system infrastructure to Microsoft Teams for calling capabilities. 2talk owns and manages its cloud infrastructure, so there’s no on-premises equipment required.
Many customers have existing PBX systems they want to integrate with Teams. 2talk simplifies this transition for seamless Direct Routing activation within Teams. For providers implementing Teams, 2talk has simplified the entire process.
2talk’s guided PowerShell wizard enables turnkey setup even for complex deployments. For experienced Teams engineers, their script generator can configure entire organizations in one seamless process.
Licensing and Pre-Requisites
To enable PSTN calling, you’ll need Office 365 Business Basic plus a Teams Phone Standard add-on license. Microsoft Enterprise subscriptions with E3 and E5 plans automatically include Direct Routing capabilities at no additional cost.
Seamless and Reliable Direct Routing Integration
Microsoft Powershell is required for configuration. Our guided PowerShell wizard enables turnkey setup for providers. For experienced Teams engineers, our script generator can configure organizations of any size in one seamless process.
Complete Call Handling Customized for Your Exact Needs
With 2talk for Teams Direct Routing, you can customize call handling capabilities to align with your unique workflows. Route calls based on time of day, department, location, and other rules. Configure auto attendants, IVR menus, call queues, voicemail, ring groups, and more.
Accelerates workflows by accessing these features right within Teams. Empowers employees by displaying caller ID and enabling transfer, hold, conferencing, and other options. Managers gain insights with usage dashboards and call reporting to optimize over time.
US-Based Teams Specialists at Your Service
Our dedicated Microsoft Teams support engineers are ready with extensive experience. We provide complete onboarding guidance, adoption of best practices, 24/7 technical assistance, and regular check-ins.
Our US-based team will guide you before, during, and after the rollout to ensure seamless adoption. Quick access to experts means fast resolution if any issues ever arise.
Simple, Affordable Pricing – Exceptional Value
Our pricing is straightforward with affordable per-user rates – no surprises or hidden fees. Customers can choose annual plans for deep savings or month-to-month flexibility.
You’ll benefit from competitive pricing, volume discounts, and the ability to adjust plans as your needs evolve. Our customers enjoy enterprise-grade Direct Routing without lock-in contracts.
Experience 2talk for Teams Direct Routing
Contact our team today to discuss integration plans tailored for you. Then, pilot with a risk-free trial to experience the benefits firsthand.
At 2talk, we’re committed to delivering the premier unified communications platform for Microsoft Teams.
Call the team at 2talk today for more information on MS Teams Direct Route.
It’s time to get onboard!
