Cancelling Your Account

and Returning Equipment

We’re sorry to hear that you are making changes to your account. To cancel services or your account, you will need to complete the form below.

Get in Touch

We’d like to make sure that our service has met your needs before you proceed to cancel your account. Feel free to get in touch with our team to chat about options.

Returning Equipment

You will need to return any equipment, including routers and IP handsets to us. Get in touch with us and we’ll confirm details with you.

Cancellation Timeframe

Your account is cancelled effective immediately. Unfortunately we are not able to extend your cancellation to a specific date.

Account Cancellation Request