Desktop App

Release History

This download is only available for macOS and Windows.

Choose a macOS or Windows installer from the release history below, or visit this page again from a supported desktop device.

5.1.7

What's New in v5.1.7

New Features

πŸ•˜ Synced Recent Items β€” Your recent calls/contacts are now synced with the server, so they stay consistent across sessions.

Improvements

πŸ–ΌοΈ Better Avatar Loading β€” Improved handling and caching of avatar images, so they load more reliably and refresh correctly when updated.
πŸ” Smoother Sign-In & Call Reliability β€” Refinements to the call engine's authentication flow and error handling.

5.1.4

What's New in v5.1.4

Improvements

πŸ“¬ Unread Activity Indicators β€” Unread items in your activity feed are now visually flagged, and they're automatically marked as read as soon as you open them.
πŸ–₯️ Smoother macOS Window Behavior β€” Fixed an issue where reopening the app from the dock icon wouldn't restore the window properly.
πŸ“Ά More Reliable Call & Registration Handling β€” A batch of under-the-hood fixes to keep call state, mute/hold status, and SIP registration behaving more consistently, including smoother handling of incoming calls.

5.1.3

What's New in v5.1.3

New Features

πŸ“₯ Queue Call Pickup & Callback β€” Admins can now pick up waiting calls directly from the queue, or call back abandoned callers β€” with hover history to see context before you dial.
🎧 Call Monitoring (Spy/Whisper/Barge) β€” New supervisor controls to silently monitor, whisper coach, or join a live call, with auto-answer handling built in.
βœ… "Take Call" Button β€” The queue pickup button is now clearly labeled "Take call" with a friendlier dialpad-green style.

Improvements

🧹 Support Link Polish β€” The support link now only shows up when it's actually relevant, cleaning up the UI in other cases.

5.1.1

What's New in v5.1.1

New Features

🎧 Smarter Device Switching β€” The app now detects when you plug in a new microphone, speaker, or camera (like a Bluetooth headset) and can automatically switch to it β€” even mid-call.
πŸ”’ Safer In-Call Controls β€” Mic and session buttons are now disabled at the right times during active calls, preventing accidental conflicts.

5.0.9

What's New in v5.0.9

New Features

πŸͺŸ Pop-Out Keypad Window β€” The keypad can now be opened in its own standalone window, so you can keep it visible separately from the main app while you work.

Improvements

πŸ“Ά More Reliable Multi-Window Calling β€” Better session syncing between windows, plus improved tracking of early media and calling tone behavior for a smoother call experience.
🎨 Dialpad & UI Polish β€” Refined dialpad styling, more consistent tooltips and buttons across the app.
πŸ’¬ Better SMS Formatting β€” Improved phone number handling when sending text messages.

5.0.8

What's New in v5.0.8
New Features

πŸ“Š Call Queue Reports Dashboard β€” A new admin dashboard giving supervisors visibility into queue metrics, live calls, agent status, and call recordings β€” all in one place.

Improvements

πŸŽ™οΈ Better Voicemail Handling in Activity β€” Continued refinements to how voicemails appear and behave in your activity feed, plus general UI polish.

5.0.6

What's New in v5.0.6
Improvements

πŸŽ™οΈ Voicemail Tags in Activity β€” Voicemails are now clearly marked with their own icon and label right in your activity feed, so you can spot them at a glance without opening each one.
πŸ› οΈ Steadier Activity Feed β€” Fixed an issue that could cause errors in the activity list, plus some visual polish for a cleaner, more consistent look.

5.0.5

What's New in v5.0.5
New Features

πŸ”” Voicemail Notifications β€” Get notified right away when a new voicemail comes in.
πŸš€ Autostart β€” 2talk can now launch automatically when you start your computer.
πŸ“‡ Smarter Contact Matching β€” Improved accuracy when matching incoming numbers to your contacts.
ℹ️ App Version Visibility β€” Your current app version is now shown in Settings, making it easy to confirm you're up to date.

Improvements

Enhanced message handling for a smoother, more reliable experience.
General UI refinements across the app.
Behind-the-scenes improvements to how updates are packaged and delivered, ensuring smoother and more reliable auto-updates going forward.