Messaging

Use Web App messaging to chat with contacts and groups, send attachments, and search past conversations.

Messaging in the Web App lets you chat with contacts and groups, send attachments, and search past conversations.

Send a message

  1. Log in to the Web App.
  2. Open Directory from the left menu.
  3. Search for the contact or group you want to message.
  4. Open the chat page.
  5. Type your message in the message box.
  6. Click Send or press Enter.

Messages show the date and time they were sent or received.

Edit or delete a message

  • Edit: Hover over your message, click the menu, choose Edit, update the text, and save.
  • Delete: Hover over your message, click the menu, choose Delete, and confirm.

Send attachments

  1. Click the attachment icon in the message box.
  2. Select files from your computer, paste files, or drag files into the message.
  3. Wait for the files to load.
  4. Click Send.
  • You can send up to 10 files at a time.
  • Each file must be smaller than 20 MB.

Delete attachments

  • Before sending: Hover over the file in the attachment list, click the trash icon, and confirm.
  • After sending: Hover over the sent attachment, open the menu, select the file, and delete it.

Note: Deleted sent attachments cannot be recovered.

Receive messages

  • Allow browser notifications so new messages can alert you in real time.
  • Offline messages appear when you reconnect.
  • When someone is typing, their avatar shows a typing indicator in the sidebar.
  • To download an attachment, hover over it and click the download icon.

Create a group

  1. In the sidebar, click Add new Group.
  2. Add members by search or selection.
  3. Remove members before creating the group if needed.
  4. Make sure the group includes at least three members, including you.
  5. Add an optional group name.
  6. Click Create Group.

Search messages and contacts

  1. Use the search bar on the main page.
  2. Enter a contact name or message text.
  3. Select a contact result or choose Search messages for….
  4. Select a result to open the matching chat.

Favorite contacts and groups

Open the chat page and click the star icon beside Favorite. The contact or group appears in the Starred section. Click the icon again to remove it from Favorites.

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