How do VoIP solutions work?

how-voip-solutions-work

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VoIP calling has forever changed how we communicate, especially long-distance calls. Not familiar with business VoIP solutions? Don’t worry; you’re not alone! Voice Over Internet Protocol (VoIP) is a revolutionary technology based on SIP (Session Initiation Protocol) that converts a person’s voice into a digital signal. Thanks to this, we can now make business phone calls right from a computer, IP phone, or another data-driven device. In today’s remote work landscape, this is more important than EVER.

One of the biggest benefits of VoIP solutions for business is its cost-effectiveness. There’s no need to worry about the hassle of partnering with a phone company for your teams to make calls. Similarly, there’s no need for deeply technical telecommunications engineers. All you need is a computer with an internal microphone, one of the best VoIP providers like Vaitel, and you are ready to go!

OK, this all sounds fine and dandy, but how does VoIP REALLY work?

DIFFERENT TYPES OF VOIP PHONE SERVICES

A business VoIP solution is an advantageous, efficient way to make calls. It’s cheaper and allows you to connect with co-workers, clients, prospects, friends, family, or anyone you’d like, regardless of where they live. It meets the demand of both small businesses and large enterprises. Typically, all you need to get started is a compatible device and an account with a VoIP service provider, like Vaitel. You receive a VoIP phone number, or you can keep your existing number. A VoIP phone number is not assigned to a location, while a regular phone number does.

Today, there are three main types of business VoIP phone services available:

  • ATA (Analog Telephone Adaptor). This is a common form of VoIP. The ATA allows users to connect a regular analog phone to a computer connected to the internet. Once you plug the phone into the ATA software and place a call, your phone’s analog signal is converted into digital data. In other words, you’ve now got a VoIP Solution.
  • IP Phones. Another option is to invest in a specialized phone, called an IP phone. They look just like any other phone but have an ethernet connector that goes into your router. You can also connect IP phones via Wi-Fi, an increasingly popular option that gives users the capability to make VoIP calls using a Wi-Fi hotspot from anywhere.
  • Computer-to-computer. If your computer has the right software, you may want to consider a streamlined computer-to-computer connection for VoIP calling. Once you have the software, you’ll only need an internal microphone and speakers, a sound card, and a stable internet connection to start calling with your VoIP Solution.

One of the most commonly asked questions regarding the VoIP business phone system is whether you need anything special to get started. You’ll have everything you need if your office or personal phones are configured to work with a VoIP Solution or service.

TOP FEATURES OF VOIP SOLUTIONS

Okay, now that we know what exactly VoIP is and how it works, let’s talk about features. Vai’s VoIP service plans include the following built-in advanced features to make your calls as easy and professional as possible:

  • Call forwarding.
  • Call recording.
  • Hold music.
  • Voicemail to email.
  • Call logging.
  • Simultaneous ring.
  • Caller ID.
  • Call Queueing.
  • Conference calling.
  • Call transfer.
  • Call waiting.
  • Auto-attendant (Internet Virtual Receptionist).

Remote work is here to stay, and it’s critical businesses take steps to streamline their communications and support workers all over the world. To learn more about our hosted VoIP solutions or get a new VoIP provider, contact 2talk, today! As one of the leading business VoIP solution providers, we have extensive experience in setting up VoIP phone systems for small businesses, and medium and large enterprises.