Spam AI

Spam AI uses machine learning to identify suspected spam calls and robocalls before they reach your phone number. With an advertised accuracy of around 95%, it helps reduce unwanted calls and interruptions.

Filtered calls still appear in your Billing Records (CDR), where they are marked as spam. If Spam AI mistakenly filters a legitimate caller, you can find the number in your billing records and add it to your Allow List.

Enable Spam AI

Follow these steps to enable Spam AI:

1. Log in to your 2talk account.
2. Go to Left Panel > Numbers.
3. Select the phone number you want to configure.
4. Navigate to Inbound > Spam AI.
5. Turn on both Spam AI toggles.
6. Click Save to apply your changes.

Additional Settings

You can customize how Spam AI handles incoming calls using these settings:

• Allow List: Add phone numbers that should always reach you, even if AI identifies them as potential spam.
• Anonymous Calls: Turn this option on to allow calls without caller ID to pass through the Spam AI filter.
• Block List: Add phone numbers you want to block in addition to the calls AI identifies automatically.

After making any changes, click Save to apply your settings.