Calling Features

Articles

Call Queuing

Configure Call Queuing to hold inbound calls until an agent is available to answer from a shared number.

Call Forwarding

Set up call forwarding to send inbound calls to another number, user, group, or feature number.

Voicemail Service

Configure voicemail so callers can leave messages when you are unavailable, busy, or do not answer.

Simultaneous Ring

Set up Simultaneous Ring so multiple destinations ring at the same time when someone calls your number.

Preserve CLI

Enable Preserve CLI so forwarded calls show the original caller ID instead of the forwarding number.

Call Screening

Configure Call Screening to accept, reject, or send selected incoming calls to voicemail before they reach you.

Do Not Disturb

Enable Do Not Disturb to block incoming calls or send callers to voicemail based on the number’s settings.

Hunt Group

Configure a hunt group to ring up to 10 phone lines in order until an inbound call is answered.

Spam AI

Enable Spam AI to identify suspected spam and robocalls before they reach your 2talk number.