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Cloud Unified Communications and VoIP Calling
Home » Help Center » Network & Troubleshooting » Troubleshooting » Trace
Trace is a diagnostic tool for reviewing recent SIP registration and call signaling activity. It gives engineers a quick view of registration attempts, SIP messages, and basic call setup behavior.
Registration trace shows recent registration attempts, including failures. It can help identify bad credentials, unreachable devices, wrong transport, or a specific user agent causing issues.