Network & Troubleshooting

Enable Heartbeat to run a basic ICMP connectivity check between 2talk and your network.

Use Trace to review recent SIP registration attempts, signaling activity, and basic call setup behavior.

Use SIP capture examples to diagnose peering, trunking, caller ID presentation, and billing header issues.

Troubleshoot DTMF issues when keypad selections fail in auto attendants, voicemail, conference bridges, or IVRs.

Interpret common SIP response codes when troubleshooting registration, call setup, SIP devices, PBX systems, and trunks.

Troubleshoot SIP registration failures caused by credentials, SIP ALG, firewall rules, NAT, proxy, or transport settings.

Prevent ghost calls caused by internet scans against exposed SIP phones or PBX systems.