Call Screening

Configure Call Screening to accept, reject, or send selected incoming calls to voicemail before they reach you.

Call Screening helps you decide how to handle incoming calls before they reach you. You can screen all calls, spam calls, or anonymous calls, then accept the call, send it to voicemail, or reject it.

Configure Call Screening

  1. Log in to your 2talk account.
  2. Go to Switchboard.
  3. Select the number you want to configure.
  4. Go to Inbound > Call Screening Options.
  5. Choose the schedule and screening preferences.
  6. Click Save.

Schedule

Use Active to choose when Call Screening runs, such as all times, work hours, after hours, available hours, or user-defined schedules. For schedule setup, see the Time Schedules guide.

Preferences

  • All Calls: Screen every incoming call.
  • Spam Calls: Screen calls identified as likely spam.
  • Anonymous Calls: Screen calls with blocked caller ID.

Allow and block lists

  • Blocked numbers:Add numbers that should not be allowed to reach you.
  • Allowed numbers: Add numbers that should always be allowed through.
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