Time Schedules

Time Schedules let you shape inbound call routing around your hours of operation. Use schedules to ring different destinations during business hours, send after-hours calls to voicemail, or run special routing on weekends and holidays.

Available schedules

• Work hours – your standard business hours.
• Available hours – times when you’re reachable on top of normal work hours.
• User-defined hours – any custom schedule, such as weekend coverage or US public holidays.

Configure a Time Schedule

1. Log in to your 2talk account.
2. Go to Switchboard and select the number.
3. Go to Preferences > Time Schedules.
4. Set the days and times for each schedule you want to use.
5. Click Save.

Where Time Schedules apply

Most inbound calling features can be tied to a Time Schedule so they only trigger during the hours you choose:

• Simultaneous Ring
• Call Forwarding
• Hunt Group
• Call Queuing
• Do Not Disturb
• Call Screening
• Voicemail
• Auto Attendant

Combine schedules with feature lines (see Adding Numbers) to build flexible after-hours and holiday routing without buying additional public DIDs.