Simultaneous Ring

Simultaneous Ring allows multiple destinations to ring at the same time when someone calls your phone number. It is useful for teams that share responsibility for answering calls or when you want incoming calls to ring on both a desk phone and a mobile phone.

You can configure multiple destinations, set schedules, and control when each destination starts ringing.

Set up Simultaneous Ring

Follow these steps to configure this feature:

1. Log in to your 2talk account.
2. On your left panel > Numbers
3. Select the phone number you want to configure.
4. Navigate to Inbound > Simultaneous Ring.
5. Add the destination numbers you want to ring.
6. Configure the schedule, ring delay, and hunt mode options.
7. Click Save to apply your changes.

Simultaneous Ring Options

Configure the following options for each destination:

• Number: Specifies the destination phone number that will ring along with the main number.
• Active: Determines the schedule during which the Sim-Ring rule is active.
• Hunt Mode: Controls how the system handles busy signals, voicemail, or call forwarding on a destination when determining whether to continue ringing.
• Ring Delay: Sets how many seconds to wait before ringing the destination. Enter 0 to make the destination ring immediately.

When to Use?

Simultaneous Ring can help ensure calls reach the right people without requiring callers to dial multiple numbers.

Common use cases include:

• Desk and Mobile Phones: Ring your desk phone and mobile phone at the same time so you can answer from either device.
• Shared Team Coverage: Ring multiple team members simultaneously so anyone available can answer the call.
• After-Hours Call Routing: Use Time Schedules to control which destinations ring outside regular business hours.