Network & Troubleshooting

Add new voice, fax, or Microsoft Teams numbers to your 2talk account and assign a plan.

Use 2talk Cloud PBX as a failover option when an on-premises PBX stops handling calls.

Understand how power outages affect Cloud PBX service and what backup options can keep calls working.

Update settings for multiple numbers at the same time when several lines need the same configuration change.

Review the Switchboard settings available for phone and fax numbers, including profile, inbound, outbound, and fax options.

Use feature short codes from a phone keypad to control voicemail, pickup, transfers, forwarding, and other call features.

Create groups to control which numbers can transfer calls to each other across teams or departments.

Troubleshoot one-way audio caused by SIP ALG, codec mismatch, SDP negotiation, firewall rules, or NAT issues.