Calling Features

Articles

Answer an incoming call ringing on another phone in your group or account by using Call Pickup short codes.

Use Reception Console to view account lines and check whether each line is available, busy, or logged in.

Enable and use Call Return so users can call back the last caller by dialing the *69 shortcode.

Set up extension dialing so users can call or transfer to other numbers on the same account with short extensions.

Set up Call Parking so active calls can be placed in a virtual bay and retrieved from another phone.

Create an auto attendant or IVR that answers inbound calls and routes callers by menu selection.

Enable Call Waiting so users can answer a second incoming call while the first call is placed on hold.